Privacy policy

This policy explains how Courage Sewonyadzi, trading as Nunyalink Systems (sole trader) of 82A James Carter Road, Suffolk, IP28 7DE (“we”) uses personal data in NunyaPro. We follow the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Two different roles

Businesses and their team members who sign up to NunyaPro: we are the controller of your account data, and this policy applies to you.

Clients of those businesses (for example, someone booking a haircut): the business you booked with is the controller of your data and we process it on their behalf as a processor. Please contact that business about your data; their privacy notice explains how they use it. We'll help them respond to you.

What we collect about account holders

Your name, email address, password (stored only as a secure hash) and the businesses you belong to.

Billing details: your plan and payment status. Card details are held by Stripe, not by us.

Technical data needed to keep the service secure, such as sign-in times and IP addresses in security logs.

Why we use it, and our lawful basis

To provide NunyaPro and support you (performance of our contract with you).

To keep the service secure, prevent fraud and improve it (our legitimate interests).

To keep business and tax records (legal obligation).

We don't sell personal data and we don't use it for advertising.

Who we share it with

Only the providers that run NunyaPro for us, under contracts that protect your data: Supabase (database and sign-in, hosted in London), Vercel (web hosting), Stripe (payments), Resend (email) and Twilio (text messages). Some of these providers are based in the United States; where data leaves the UK we rely on the UK International Data Transfer Addendum or the UK–US data bridge.

How long we keep it

For as long as your account is open, and up to 30 days after it closes so you can export your data. Billing records are kept for 6 years for tax purposes. Security logs are kept for up to 12 months.

Your rights

You can ask for a copy of your data, ask us to correct or delete it, object to or restrict how we use it, and ask for it in a portable format. Contact us at support@nunyapro.co.uk. If you're unhappy with how we handle your data you can complain to the Information Commissioner's Office (ico.org.uk), but please contact us first so we can try to help.

Cookies

NunyaPro uses only the cookies it needs to work: keeping you signed in and remembering which business you're using. We don't use advertising or tracking cookies.